Information We Collect

At Roku TV Support, we respect your privacy and are committed to protecting your personal information. When you visit our website or use our services, we may collect:

• Personal Information: Name, email address, phone number (when voluntarily provided through contact forms).
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
• Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our troubleshooting guides and support services.
• To respond to your inquiries and provide customer support.
• To improve our website and services based on user feedback.
• To send you updates, newsletters, and promotional materials (only with your consent).
• To analyze usage patterns and optimize user experience.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website.
• Legal Requirements: If required by law or to protect our rights, we may disclose your information.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred.

Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us understand user behavior, remember preferences, and improve site performance. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt-out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: privacy@rokutvsupport.com
• Phone: +1 5589 55488 55
• Address: A108 Adam Street, New York, NY 535022